At Inprintro, we want you to shop with confidence. If something isn’t right with your order, we’re here to help.
Returns
You may request a return within 7 days of receiving your order if:
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You received a damaged or defective item
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You received the wrong product
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The product does not match the deion on our website
Items must be returned in their original condition and packaging.
Non-Returnable Items
Some products cannot be returned, including:
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Personalized or customized items (unless incorrect or damaged)
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Used items or items showing signs of wear
Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.
If approved:
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Your refund will be issued to your original payment method
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Refund processing may take 3–7 business days depending on your bank or payment provider
Exchanges
If you want to exchange an item instead of requesting a refund, our team will gladly assist you based on product availability.
How to Start a Return or Refund
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Contact us through WhatsApp or our support email.
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Provide your order number and a brief deion of the issue.
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Our support team will guide you through the next steps.
Thank you for shopping at Inprintro — we aim to deliver quality, trust, and a smooth customer experience.